Thank you for visiting Lignosoftpty. We are here to help you with any questions about our products, your order, payment, shipping, return, or refund.
Customer Service
Email: ruizhu262@outlook.com
Phone: +61 415 373 047
Please include your order number when contacting us about an existing order. This helps us review your request more quickly and provide accurate support.
Company Information
Company Name: LIGNOSOFT PTY LTD
ABN: 96 687 006 131
ACN: 687 006 131
Business Address: 49 Milford Dr, Rouse Hill NSW 2155, Australia
Support Topics
You may contact us for help with:
- Product questions
- Order confirmation
- Shipping and tracking updates
- Payment questions
- Return or refund requests
- Damaged, defective, or incorrect items
- General customer service support
Response Time
Our customer support team usually responds within 24–48 business hours.
Response times may be slightly longer during weekends, public holidays, promotional periods, or high-volume seasons. We appreciate your patience and will do our best to assist you as soon as possible.
Important Notice
For your security, please do not send your full credit card number, card security code, or other sensitive payment information by email.